Terms of Service

Terms & Conditions

These Terms and Conditions govern your use of the Propertify platform. By using our services, you agree to be bound by these Terms.

Effective Date: August 10, 2026

Welcome to Propertify! These Terms and Conditions govern your use of the Propertify platform, accessible via www.propertify.ae and any affiliated applications (collectively, the "Platform"). By using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using the Platform.

01

Introduction

Propertify is a UAE-based digital platform offering property-related solutions, including the buying, selling, and renting of properties. Additionally, Propertify connects users with third-party service providers for services such as Home Loans, Home Insurance, Smart Home Security, Home Services, and Short-Term Rentals. Propertify also offers digital products and tools that facilitate property transactions.

02

Eligibility

To use Propertify, you must be at least 18 years old or of legal age as per the applicable laws of the United Arab Emirates (UAE). By using the Platform, you represent and warrant that you have the right, authority, and capacity to enter into and abide by these Terms.

03

User Account and Responsibilities

3.1. Account Creation

To access certain features, you may need to create an account. You agree to provide accurate and current information and to update it as necessary.

3.2. Account Security

You are responsible for safeguarding your login credentials and for all activity under your account.

3.3. Prohibited Activities

  • Posting inaccurate, misleading, or fraudulent information

  • Using the Platform for any purpose that violates UAE laws

  • Attempting to reverse engineer, hack, or manipulate the Platform

04

Real Estate Listings and Transactions

4.1. User Responsibilities

Users posting listings must ensure the properties are legal and verified and that they hold proper authority to lease, sell, or rent the property.

4.2. Accuracy of Listings

Propertify is not liable for inaccuracies in property listings provided by users.

4.3. Transaction Responsibility

Propertify is not a party to any sales or rental contracts. Users are solely responsible for completing transactions and verifying the credibility of other parties involved.

05

Third-Party Services

5.1. Provider Network

Propertify connects users with independent third-party service providers ("Providers") for home loans, insurance, smart home setups, cleaning services, and more.

5.2. Liability Disclaimer

Propertify does not guarantee the quality, pricing, or delivery of services by third-party Providers. Users are encouraged to conduct due diligence.

5.3. Service Agreements

Any contract formed with a Provider is solely between the user and the Provider. Propertify holds no responsibility for contract performance, disputes, or liabilities.

06

Digital Products and Tools

Propertify offers digital tools, including:

  • Property calculators

  • Investment guides

  • Virtual tours

  • Market trend reports

6.1. Usage

These tools are for informational purposes only and do not constitute financial or legal advice.

6.2. License

Users are granted a limited, non-transferable license to use digital products for personal or business purposes.

07

Payments and Fees

7.1. Platform Fees

Some features or listings may require payment. All payments must be made in UAE Dirhams (AED).

7.2. Third-Party Payments

For services facilitated via third-party Providers, payment terms are as set forth by those Providers.

7.3. Refunds

Refunds for any service or product are subject to Propertify's Refund Policy and/or that of the third-party Provider.

08

Compliance with UAE Laws

8.1. Legal Framework

All users and service providers must comply with applicable UAE federal and emirate-level laws, including:

  1. 1

    Federal Law No. 5 of 1985 (UAE Civil Code)

  2. 2

    Federal Decree-Law No. 15 of 2020 on Consumer Protection

  3. 3

    Real Estate Regulatory Agency (RERA) guidelines in the applicable emirates

8.2. Licensing

Users offering properties or services must ensure proper licensing through authorities such as the Dubai Land Department or other relevant emirate regulators.

09

Intellectual Property

9.1. Ownership

All content, logos, trademarks, and software are the intellectual property of Propertify or its licensors.

9.2. Restrictions

You may not reproduce, distribute, or create derivative works without prior written permission.

10

Termination

Propertify may suspend or terminate a user's access for violations of these Terms or UAE law. Users may also deactivate their accounts at any time.

11

Limitation of Liability

To the fullest extent permitted by Law, Propertify shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, loss of business, or property-related disputes.

12

Privacy

Use of the Platform is also governed by our Privacy Policy, which details how we collect, use, and protect your information.

13

Amendments

Propertify reserves the right to amend these Terms at any time. Updated Terms will be posted on the Platform, and your continued use constitutes acceptance.

14

Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the applicable emirate, such as Dubai or Abu Dhabi.

15

Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Propertify

support@propertify.ae

Head Office: Office #802, Gate Village Building 7, DIFC, Dubai, UAE, P.O. Box: 111311